Dedicated Helpdesk
Whether at the office or operating remotely, our dedicated support team are available 24/7.
Managed IT Services for Business
At Team O' Geeks, we understand that no two businesses are the same. That’s why our team offers customized solutions tailored to your business needs. With our managed IT services, we can help you reduce downtime and keep your systems running smoothly—all from behind the scenes. Whether it’s providing on-site or remote assistance, or setting up preventative maintenance schedules, you can count on us to keep your business running efficiently.
Step 1: Reach Out
Embark on an IT consultation adventure with us! Let's uncover your needs and craft the perfect solutions together.
Step 2: Receive proposal
Tailored to fit your business style, tech needs, goals, challenges, and growth opportunities!
Step 3: Begin partnership
We are your technology ally, dedicated to ensuring the seamless operation of your IT environment.
Solutions For Diverse Business Verticals
Healthcare
Team O' Geeks' provides a comprehensive suite of technology solutions and support specifically tailored to the needs of healthcare providers. Our team of experienced IT professionals understands the unique challenges and requirements of the healthcare industry and works closely with clients to develop customized solutions that meet their needs
Construction
Team O' Geeks can revolutionize the way your construction company operates by enhancing communication and collaboration, streamlining project management, and ensuring robust data security. By partnering with Team O' Geeks, construction companies can focus on delivering high-quality projects while leaving the intricacies of IT infrastructure management us.
Legal
Team O' Geeks delivers comprehensive IT solutions specifically designed for the legal sector. We understand the critical role technology plays in law firms and address your unique challenges, from managing complex network infrastructure to safeguarding sensitive client data. Our expertise in cloud computing, cybersecurity, and proactive IT support ensures optimized operations, regulatory compliance, and the utmost protection for your confidential information. Partner with Team O' Geeks and focus on what matters most – your clients.
Manufacturing
Team O' Geeks optimizes manufacturing operations through managed IT services. Our deep industry expertise ensures seamless network integration, maximized uptime, and robust cybersecurity. We safeguard your digital assets and critical data with comprehensive backup, recovery, and data management services.
We also manage your software ecosystem (ERPs, MESs) for optimal performance. Focus on your core business while Team O' Geeks empowers your IT infrastructure for growth.
Financial
Whether you are an Accounting & CPA Firm, Credit Union, Wealth Manager, or Payroll Processing Company, you can easily benefit from our Managed IT Services. At Team O' Geeks, we understand the critical role technology plays in the success and security of your organization. Our dedicated team of experts specializes in providing comprehensive support and proactive solutions, ensuring your IT infrastructure remains secure, efficient, and compliant. Our experienced team will allow your staff to focus on the core business and we will do what we do best – ‘Managed IT Services’.
Hospitality
Team O' Geeks provides comprehensive managed IT services designed to streamline your hospitality operations. From secure booking systems and reliable Wi-Fi to robust data management and 24/7 support, we ensure your technology runs smoothly behind the scenes. This allows your staff to focus on what truly matters – delivering exceptional service to your guests.
What we offer?
Creating tailored solutions and tapping into the knowledge of a trusted IT services provider, all while keeping your budget in mind.
Cyber security
We safeguard your business IT environment using robust security measures, 2FAs and antivirus software.
IT infrastructure maintenance
Monitoring hardware and software, updates, warranties/licenses and implementing security within your IT environment.
Network monitoring
Your network does not sleep, neither do we. Leveraging special tools, we ensure its reliability, security and performance.
Backup Management
We will be managing your existing backups and make sure that they are healthy and always available
Hardware and software procurement
Benefit from our established vendor partner relationships to ensure you purchase the right product at the right time for the right price.
Cloud solutions and migration
We offer assistance with data migration and management. We can also maintain and optimise your cloud infrastructure, ensuring it is safe and efficient.
Advisory and consulting
Get strategic insights, expert guidance and tailored support to optimise your IT environment, ensure compliance and drive informed decisions.
Advanced Cyber Security*
Traditional anti-virus software is not enough to protect against threats like ransomware. On top of our anti-virus, we provide EDR to anticipate and indetify threats in real-time.
Advanced Backup & Disaster Recovery*
Gathering data on competitors, customers, and more.
Why do I need Managed IT services?
Managed IT Services (MIT) for businesses is like having a dedicated, expert IT team without the overhead of hiring and managing in-house staff. Businesses partner with a Managed Service Provider (MSP) who takes care of a wide range of IT needs, from proactively monitoring and maintaining your network and devices to implementing robust security measures and providing technical support to your employees. This frees your internal IT resources to focus on strategic initiatives while ensuring your technology infrastructure runs smoothly, efficiently, and securely. By outsourcing your IT to an MSP, your business benefits from: Access to a wider range of expertise: MSPs employ specialists in various IT fields, offering comprehensive support beyond the capabilities of a typical in-house team.
Proactive maintenance and issue prevention: MSPs constantly monitor your systems to identify and address potential problems before they disrupt your operations.
Enhanced security: MSPs stay up-to-date on the latest cyber threats and implement robust security measures to protect your data and systems.
Cost-effectiveness: Partnering with an MSP can be more cost-effective than hiring and managing a full-time IT staff, as you only pay for the services you need.
Scalability: MSPs can adapt their services to your evolving business needs, ensuring your technology infrastructure scales efficiently as your business grows.
Overall, Managed IT Services offer a comprehensive and cost-effective way for businesses to ensure their technology infrastructure is reliable, secure, and supports their strategic goals.
-30%
Cost Savings
+20%
Increase in productivity
-15%
Average time spent per department
+90%
Employee Satisfaction
30+
access to 20+ years of combined experience of IT experts
24x7
Round the clock monitoring and maintenance
Focus on your business, we'll handle IT.
Your business runs on technology more than you think. Stop wasting your limited resources trying to figure out IT yourself and let experts do it for you.
Fixed monthly fee
No hidden surprises, just one monthly invoice.
Dedicated helpdesk
Expert assistance and support for technical issues and inquiries, helping to ensure the smooth operation of their IT systems.
Proactive 24x7/365 cyber security monitoring
our network doesn’t sleep, neither do we. We have your back.
Frequently Asked Questions
Here you can find the answers to the most frequently asked questions
What is involved in managing our IT infrastructure?
Oversight and maintenance of your entire tech ecosystem. Involves tasks such as monitoring hardware and software components for optimal performance, applying timely and appropriate software updates, managing warranties and licenses, implementing security measures, and addressing technical issues promptly to guarantee the reliability, security, and efficiency of the IT environment.
What is your response time for IT issues or emergencies?
Once onboarded, your business will be supported depending on the response guarantee included in your managed service agreement. Whether that is 15 minutes for a critical incident or longer for a new user setup or user access changes.
What security standard and framework do you follow?
The Essential 8 framework developed by the Australian Cyber Security Centre forms the basis for our cybersecurity services. 1. application control 2. patch applications 3. configure MS Office macro settings 4. user application hardening 5. restrict administration privileges 6. patch operating systems 7.multi-factor authentication 8. regular backups.
What are the main benefits for us in working with Team O' Geeks?
By leveraging our specialised expertise, you can reduce costs, improve security, and focus on core business activities whilst ensuring a well-maintained and secure IT infrastructure.
I've got my own IT guy here. How can you help make my IT setup even better?
You have an amazing IT team! They can handle any challenge and keep your business running smoothly. But every now and then, they might need some extra guidance with the big picture. That’s where we come in. We offer co-managed IT support services that enhance your team’s work. We use proven and efficient tools and techniques that work, so you can concentrate on your main goals.
Free IT Consultation and IT System Review
Companies leveraging technology outperform competitors. Team O' Geeks offers a full range of IT services, including system reviews. Our experts identify issues, suggest improvements, and assist with implementation. Ensure your systems are efficient. Contact us for IT system reviews and support.